Responsible sites
Sites can be listed here by demonstrating that they have and enforce an
Acceptable Use Policy or Terms of Service agreement with their users. This
policy must prohibit e-mail and Usenet spamming. Listing a site here does not
mean that the site's administration has requested a listing; sites may be
listed based solely on public actions they have taken.
A site may be de-listed for discontinuing their anti-spam policy; for failure
to enforce their policy; or for being unable to gather tracking information
needed to enforce their policy.
Many small sites have good policies and spam control. There are so many that
it is difficult to list them all.
- Abest Network Services , Inc. (30 Nov
1996)
- Abest cancelled Krazy Kevin within a few hours of his recent reappearance
and has a reasonable anti-spam policy. They also charge spammers a $1000 for
the cost of cleaning up after the mess. Krazy Kevin apparently used low-limit
charge cards and they're still after him for the rest of the fee. The abuse
contact is abuse@abest.com.
- America Online (6 Oct 1996)
- Despite plastering the computing world with free trial diskettes, a
virtual come-on to spammers that use throw-away accounts, AOL manages to keep
the level of outbound spam under control. Contact their abuse team at
abuse@aol.net.
- CAIS Internet (8 Oct 1996)
- CAIS Internet staff participate on the anti-spam list. They have a
reasonable AUP, and despite various difficulties got one of their client sites
to terminate service to Cyberpromo.
- Concentric Network Corporation
(8 Oct 1996)
- Concentric Network staffers are participants in the anti-spam list and
indicate that they are against network abuse and are adding staff to handle
the problem.
- CyberENET Network (8 Oct 1996)
- CyberENET Network has a zero-tolerance policy for outbound spam. Contact
address is abuse@cyberenet.net.
- EUnet Communication Services (22 Nov
1996)
- EUnet has a strong anti-spam clause in the T&Cs. Contact them
at postmaster@eu.net.
- EUnet Finland Oy (22 Nov 1996)
- EUnet Finland Oy has a strong anti-spam clause in the T&Cs. Contact them
at abuse@eunet.fi.
- Global Network Navigator (2 Nov 1996)
- GNN (a subsidiary of AOL) is as effective as AOL at spam control and
somewhat quicker to respond.
- Idiom Consulting (30 Nov 1996)
- The one time someone spammed from Idiom, the backup sysadmin noticed and
killed the account before the queue had drained (and removed 11k messages from
the queue unsent).
- Internet Direct(24 Dec 1996)
- Internet Direct has strict anti-spam policies in place for business and
personal clients as well as for web-hosted customers. They've sold their
dial-up business; complaints about users at indirect.com should be forwarded
to support@goodnet.com.
- Inter-Link 2000 Web Services
(25 Nov 1996)
- Inter-Link 2000 prohibits customers from conducting e-mail spamming, either
from or for hosted sites.
- Majordomo.Com (26 Dec 1996)
- Majorodomo.Com (no connection to GreatCircle.COM, the original author of
the majordomo package) runs a mailing list service site and their guidelines
prohibit use of their site for spamming.
- MCI (2 Nov 1996)
- Except for one incident in which - it was reported - Cyberpromo rooked MCI
into accepting a contract with out a Terms of Service clause, MCI has acted
quickly to block spam.
- Microsoft Network (8 Oct 1996)
- MSN didn't take very long to come up to speed on spam, and cooperates
particularly well. Contact postmaster@msn.com for abuse issues. Please
don't contact abuse@msn.com as that is an ordinary user with
a poor choice of e-mail address.
- Mind Link! (2 Nov 1996)
- Mindlink has a strict anti-spam policy and performs pro-active spam
detection.
- Mindspring Enterprises
(31 Oct 1996)
- Mindspring is making a reasonable effort to control spam. The are taking
over the Interramp customer base (but not the brand name) from PSI.
It will be interesting to see how that works out. Their contact address is
abuse@mindspring.com.
- NeoSoft, Inc. (15 Oct 1996)
- NeoSoft has been known to act exceedingly quickly to extinguish outbound
spam.
- Net Access (17 Nov 1996)
- Net Access deep fries and beheads spammers. This seems a touch extreme.
- NetCom (24 Dec 1996)
- NetCom has instituted a very detailed formal policy disallowing Usenet
spam, e-mail spam, and several related types of net-abuse.
- Nether.net (26 Dec 1996)
- Nether.net disallows use of their site for spamming and related
activities.
- Public Access Networks (Panix)(30 Nov
1996)
- Panix does not tolerate net-abuse, including unsolicited mass mailings.
In a nice touch, they include "negative option" subscriptions (where the
recipient must send a message to stop getting mail) on the disallowed
list.
- ParkAve.Net (25 Dec 1996)
- Pair prohibits e-mail and Usenet spamming.
- ParkAve.Net (9 Nov 1996)
- ParkAve.net has an AUP forbidding spam and is documented to have acted on
it.
- Primenet. (2 Nov 1996)
- They are highly responsive - one of the first and best anti-spam sites.
Their Terms of Service holds their resellers responsible for the behavior of
their customers, a key point.
- Prodigy (6 Oct 1996)
- Prodigy has been making efforts to control outbound spam, and their
staff has joined the anti-spam list.
- SparkNET Corporation (25 Dec 1996)
- SparkNET not only prohibits sending spam from their systems, but also
disallows use of their systems as drop-boxes for getting replies back from
spam and forbids advertising web sites via spam.
- Tigerden Internet Services (25 Oct 1996)
- Tigerden's home page contains a fair amount of anti-spam information,
making it obvious which side they're on.
- Whole Earth Networks (17 Nov 1996)
- Their official policy is to not sue spammers the first time. However, it
would cost $1000 for a spammer to re-open an account and re-spamming will
result in a civil suit. Contact abuse@hooked.net.
The following sites are also reported to be good, but we don't have details:
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Scott Hazen Mueller /
scott@zorch.sf-bay.org